Digital Access & Refunds
Digital access
This store sells digital products. Customers do not wait for a physical delivery. Once checkout is complete, the purchase is available right away.
| What happens | Timing | Cost |
|---|---|---|
| Checkout completed | Immediate | Included |
| Product access | Immediate | Included |
| Order confirmation | Right after purchase | Included |
Refund guidance
If a customer needs help with a purchase, the best path is to contact support as soon as possible. Refund handling should follow the store policy shown here once that policy is configured.
- Digital products are delivered right after payment is complete
- Questions about access or order details should go through support
- Policy wording can be updated later if you want more specific refund terms
Support
If customers have trouble accessing a purchase or want clarification before buying, the contact page should be their first stop. This keeps the storefront simple while still giving buyers a clear path to help.